Troubleshooting

The vast majority of issues will be easily solved with the information below. Though do get in touch at support@maltronics.com with as much detail as possible if we haven’t come across your issue yet!

Common Issues

I can't connect to the network
I've forgotten the WiFi network password
The wrong keys are being typed
malduinow.tools won't load

Device Reset

If none of the troubleshooting tips work, a catch all solution is to reset your device. A reset involves re-programming your device. You must perform this on a fully up to date windows pc.

  1. Download all the below files
  1. See the video below