The vast majority of issues will be easily solved with the information below. Though do get in touch at with as much detail as possible if we haven’t come across your issue yet!

Common Issues

I can't connect to the network
I've forgotten the WiFi network password
The wrong keys are being typed won't load

Device Reset

If none of the troubleshooting tips work, a catch all solution is to reset your device. A reset involves re-programming your device. You must perform this on a fully up to date windows pc.

  1. Download all the below files
  1. See the video below